Privacy Policy

Introduction

Luke Farner ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a session with us.

Information We Collect

Personal Information: When you book a session, we may collect your name, email address, phone number, and payment information (processed securely through Square).

Session Information: We do not require names, photos, or details about deceased loved ones in advance. Any information shared during a session is kept strictly confidential.

Website Usage: We may collect non-personally identifiable information such as browser type, IP address, and pages visited through cookies and analytics tools.

How We Use Your Information

• To schedule and confirm your reading appointments
• To process payments securely through Square
• To communicate with you about your session
• To send occasional updates or announcements (with your consent)
• To improve our website and services
• To comply with legal obligations

Confidentiality of Sessions

All information shared during your reading is held in strict confidence. We do not record sessions without your explicit consent, and we do not share details of your reading with any third parties unless required by law.

Third-Party Services

We use Square for payment processing and Zoom for remote sessions. These services have their own privacy policies, and we encourage you to review them. We do not store credit card information on our servers.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience and gather analytics data. You can disable cookies in your browser settings, though some features of the site may not function properly.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.